We Need to Talk About How People Treat AI at Work

There’s a thread happening in tech workplaces right now that’s easy to scroll past and smile at. Someone posts a screenshot of a spicy exchange they had with their AI coding assistant. The AI pushed back on their approach, or offered an alternative they didn’t ask for, and the person responded by telling it, in no uncertain terms, what they thought of that. Then they paste the AI’s humble follow-up response and the likes roll in.

It reads as venting. Relatable frustration. A harmless bit of office humor for an era of AI tools. But sit with it a little longer, and a different set of questions starts to surface.

“They seem to be enjoying it way too much” and that enjoyment is exactly what’s worth examining.

The robot-kicking problem

In the early days of Boston Dynamics demos, footage of engineers kicking and shoving their robots went viral. It was meant to show stability under stress. But the comment sections split between “impressive engineering” and “this feels wrong” and some researchers in human-robot interaction took note. The visceral discomfort people felt wasn’t about the robot’s wellbeing. It was about what the act said about the person doing it, and about norms.

We’re in a similar moment with AI tools. The “AI can’t actually feel anything” argument is technically accurate but also a bit of a dodge. The more interesting question is: what does performing hostility toward a system especially publicly, in a work context, tell us and do to us?

Three questions worth sitting with

When someone posts their triumphant “I told the AI off” screenshot, there are really three separate phenomena that could be happening and they have very different implications.

Is this how they actually feel about pushback? AI tools like coding assistants, writing aids, and analysis tools frequently offer perspectives, alternatives, or caveats the user didn’t ask for. That can be genuinely annoying. But if the response to unsolicited suggestions is immediate contempt, it’s worth asking: is that the person’s baseline reaction to input they didn’t invite? If a junior colleague or a code reviewer offered the same feedback, would the tone be the same?

Are they “training” themselves? Behavior is practice. Every time a person responds to friction, even AI friction, with hostility and finds it satisfying (or socially rewarded, because colleagues are laughing along), that response pattern gets reinforced. The brain doesn’t cleanly segregate “how I treat systems” from “how I treat people.” Repeated behavior becomes habitual behavior. The line between venting at a tool and snapping at a coworker gets worn down, not sharpened.

What does the audience receive? The posts never show the full conversation. They show the moment of escalation and the AI’s deferential follow-up. That’s a curated narrative: I was aggressive, and I was right to be, because look it worked. Colleagues watching learn that this is an acceptable register for dealing with tools that challenge you. That norm doesn’t stay contained.

RIGHT NOW
Normalization
Hostile tone becomes the default register for frustration, shared as humor in team channels.

NEAR TERM
Behavioral drift
Patterns practiced on AI tools begin bleeding into lower-stakes human interactions.

LONG TERM
Culture shift
Teams that model contempt-as-coping lose psychological safety for honest feedback exchange.

The venting is real and valid

None of this is to say frustration with AI tools isn’t legitimate. These tools are genuinely maddening in specific ways: they hallucinate confidently, they hedge when you need directness, they add caveats when you’ve already weighed the risks, they sometimes feel like they’re managing you rather than helping you. The frustration is real.

The problem isn’t that people want to vent. It’s that they’re venting in a way that gets socially amplified in a professional setting, and with a tool that isn’t designed for that purpose which means the “release” isn’t particularly satisfying anyway, and the byproduct is a reinforced communication pattern that isn’t great.

A THOUGHT WORTH CONSIDERING

High-functioning teams treat disagreement as information. “This suggestion is wrong and here’s why” is a different cognitive act than “this suggestion is annoying and I’m going to perform my contempt for it.” One builds critical thinking. The other builds a habit of dismissal.

A constructive alternative: purpose-built directness

Many people do know you can prompt an AI tool to be as blunt and stripped-down as you need it to be. You can create a conversational mode that’s explicitly built for direct, fast, no-cushioning feedback without the social cost of performing that dynamic publicly.

If you need an avenue to cut through the friction, you can set that up directly in your first message. Something like:

EXAMPLE SYSTEM PROMPT / OPENING INSTRUCTION
For this session: be direct, skip caveats, don't offer alternatives unless I ask. If my approach is wrong, say so in one sentence. No hedging. I want responses under 3 sentences unless I specifically ask for detail. Treat this like a peer code review, not a tutorial.

This is genuinely useful. It creates a mode that serves the person who finds the default AI register too hedgy, too verbose, or too deferential. It gives them the directness they want — and keeps the interaction productive rather than just emotionally discharge-y.

You can take it further for specific use cases: a “devil’s advocate” session where the AI is instructed to argue against your approach; a “rapid fire” mode for quick factual confirmation; a “no praise” mode where it skips any positive reinforcement entirely. These are all legitimate and useful. They just look different from a screenshot posted to Slack for laughs.

What leaders and teams can do

If you’re seeing these posts in your workspace and they’re giving you a low-grade sense of unease, trust that instinct and consider making it discussable. Not as a lecture on AI ethics or robot feelings, but as a genuine conversation about communication norms and what gets modeled in public team channels.

Some concrete starting points: acknowledge that AI tools are frustrating in specific ways, and name those specifically. Model what it looks like to push back on an AI output critically rather than contemptuously “this approach won’t work because X” instead of “this is garbage.” And if you see the screenshots circulating, it’s okay to gently ask: “what was the actual problem with the output?” That shifts the frame from performance to analysis.

The people posting these aren’t villains. They’re doing what humans do finding social currency in shared frustration, testing the edges of new tools, and occasionally mistaking discharge for relief. The question is whether teams want to let that drift unchecked, or shape it into something that actually serves the people doing it.

The bar for how we treat systems that talk back to us is setting a floor for how we treat people who do the same.

The bigger picture

AI tools in the workplace aren’t going away, and neither is the friction that comes with them. The organizations that figure out how to engage with these tools critically with rigor rather than contempt, with calibrated directness rather than performed hostility are going to build better habits all around.

The Slack posts are a small signal, but they’re pointing at something real: we haven’t collectively worked out what a healthy, honest, professional relationship with AI tools looks like. We’re in the middle of figuring it out in real time, in public, with our colleagues watching.

That’s actually a pretty good reason to be thoughtful about what we’re modeling.

This post is intended as a starting point for team discussion, adapt it freely for your org’s context.

The Project Whisperer: Nurturing Ideas in Team Environments

Things are changing pretty quickly out there with companies of all sizes thriving when their employees are actively engaged in generating and exploring new ideas. The need for a continuous flow of innovation is essential for staying attuned to both internal operational needs and external market demands. However, the key to successful innovation lies not just in the generation of ideas, but in fostering an environment where these ideas can be properly evaluated, refined, and implemented. While it’s crucial to encourage creativity and experimentation, it’s equally important to have robust review processes in place to ensure that the most viable and valuable ideas make it to production. I think of myself as a bit of a “project whisperer,” I’ve learned through experimentation and tuning valuable lessons about striking this delicate balance and nurturing a culture of responsible innovation within team settings.

The Challenge of Idea Implementation

Early in my career, I often found myself discouraged when my ideas were met with polite rejection: “Thanks, but I don’t think that will work for us. Keep coming up with ideas, though!” This constant pushback led me to question whether the problem lay with me, my presentation of the idea, or with the ideas themselves.

An Approach: Encouraging Others

To test this theory, I began encouraging others to develop ideas, often starting with my own as a kicking off point. I noticed that many team members struggled to generate ideas independently, it isn’t always key to places they may have worked before so it can be a new challenge. By introducing my ideas and inviting others to work on them, I created opportunities for colleagues to engage with problem-solving in a low-pressure environment.

This approach yielded multiple benefits. It provided a starting point for those who found idea generation challenging, allowing them to build upon an existing concept rather than facing the daunting task of creating something from scratch. Team members felt more confident working through problems when given an initial direction, which often led to them contributing their own unique insights and modifications. Perhaps most importantly, it fostered a collaborative atmosphere where people felt comfortable building upon and improving existing ideas.

The results were enlightening: some ideas flourished, while others faltered. Importantly, team members began to feel more comfortable contributing their own thoughts and modifications as time went on. This experience taught me a crucial lesson: success isn’t about having a 100% hit rate on ideas, but about creating an environment where ideas can be explored and refined collectively. By encouraging participation and valuing input from all team members, we created a space where innovation could thrive, regardless of where the initial spark came from.

The Reality of Idea Generation

Innovation is fundamentally a numbers game, requiring a multifaceted approach to idea cultivation. It demands a commitment to continuously generating ideas while simultaneously encouraging others to do the same. This process thrives on openness—being receptive to both your own ideas and those originating from team members. The key lies in persistent effort, working through challenges collaboratively, and understanding that each idea, whether it succeeds or not, contributes to the collective learning experience. By embracing this reality, teams can create a fertile ground for innovation where creativity flourishes and breakthroughs become possible.

The Path Forward

While only a small percentage of ideas may lead to impactful projects, the key is to keep the process alive. Encourage your team to:

  • Share ideas freely
  • Embrace the possibility of failure
  • Support each other’s creative processes
  • Celebrate both successes and learning experiences

The role of a “project whisperer” extends beyond helping with the answers. It involves cultivating an environment where ideas can take root, evolve, and occasionally, against considerable odds, blossom into groundbreaking innovations. This approach fosters a culture of creativity where every team member feels empowered to contribute, regardless of the immediate outcome. The next transformative idea may be just moments away, waiting for the right conditions to emerge.

However, fostering this culture of innovation can be challenging, especially when team members are hesitant to engage with ideas or projects that aren’t explicitly required by their job descriptions. When faced with a coworker who isn’t initiating work on a promising idea or project due to its optional nature, consider a few strategies I have used:

  1. Highlight the potential benefits: Discuss how engaging with the project could lead to personal growth, skill development, or career advancement opportunities. Frame the project as an investment in their professional future.
  2. Find alignment with current responsibilities: Help your coworker see how the project might complement or enhance their existing work. Look for ways to integrate the new idea into their regular workflow.
  3. Break it down: If the project seems overwhelming, break it into smaller, more manageable tasks. Suggest starting with a small, low-commitment aspect of the project to build momentum.
  4. Offer collaboration: Propose working on the project together. Your enthusiasm and support might be the encouragement they need to get started.
  5. Seek managerial support: If appropriate, discuss the project’s potential value with a manager. They might be able to allocate official time or resources to the project, making it easier for your coworker to justify their involvement.
  6. Create a safe space for experimentation: Emphasize that the goal is to learn and innovate, not to achieve perfection. Ensure that there’s no penalty for trying new things, even if they don’t always succeed.
  7. Recognize and reward initiative: Publicly acknowledge team members who take on optional projects. This can create a positive reinforcement cycle that encourages others to do the same.
  8. Be sure there is an understanding of how far a project can go before needing a company overview. Sometimes this includes the team member understand there won’t be blame or career challenges if the idea doesn’t move forward past a proof-of-concept.

Give these a try to help overcome inertia and foster a more proactive approach to innovation within your team. The goal is to create an environment where everyone feels empowered and motivated to contribute their ideas and efforts, even when it’s not explicitly part of their job description.

By maintaining this approach, you create a culture of innovation where every team member feels empowered to contribute, regardless of the outcome. After all, the next groundbreaking idea could be just around the corner.

Embracing AI as an Ideation Partner

There is no way to not discuss AI integration here too, it’s worth noting that artificial intelligence can be a valuable partner in the ideation process. When team members find themselves facing creative blocks, engaging with AI tools can generate a multitude of ideas rapidly. While not every AI-generated concept will be a perfect fit for the specific needs of the team or project, these ideas can serve as powerful catalysts, jump-starting the creative process and inspiring new directions of thought. By incorporating AI as a brainstorming tool, individuals can expand their creative horizons, overcome mental hurdles, and potentially uncover innovative solutions they might not have considered otherwise. The key is to view AI as a collaborative partner in the ideation journey, using its output as a springboard for human creativity and refinement.

Outside of my AI partner, I personally have processes that help find ideas in everyday things and occurrences. I will cover that later here, this article was already getting long.

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